Whether you are new to packaging or have plenty of experience, there can still be some questions that pop up from time to time. Here are some of our frequently asked questions:
Q. What is your minimum order quantity?
We don’t have one! We have the ability to produce ‘one-offs’ and low volumes, but we do have cost-effective minimum order quantities which are determined by the area of material used, material type, style of box and print requirement. In any instance, it is always best to get in touch so that we can advise the most cost-effective solution for you.
Q. How do I know where to lay down my artwork on the packaging?
Our in-house design team will supply a PDF cutter guide showing the flat unfolded blank packaging to which the artwork can be laid down on.
Q. I need assistance regarding a recent order.
Speak to one of our members of the customer service team on: 01502 513112. (Mon-Fri 09:00-17:00.) They will be happy to help!
Q. I’m not sure which printing method is best for me?
Discover about our various print processes here. Should you have any further questions or wish to speak to one of our advisors, please call us on 01502 513112.
Q. How has covid-19 affected your manufacturing capabilities?
We have been very fortunate to have remained fully operational during the pandemic, and have been playing a critical role in supporting our customers across various industries to help ensure they remain operational. We were early adopters of implementing covid-secure procedures & best practices and we are delighted to say that we have remained very much open for business as usual.
Q. What is the difference between corrugated & solid board? – And what suits best?
Both corrugated & solid board can be used as a packaging material. The main differences are that corrugated is known for its strong and durable nature to with-stand the rigors of varying conditions of transit, whereas solid board is typically seen in the retail sector. Although solid board is not as impact resistant, both have the ability to produce stand out examples of packaging.
Q. What is your lead time?
At present our lead time for us to deliver your packaging (subject to receipt of design & artwork approval) is 5-7 working days for flexo printed packaging, 15-22 working days for litho printed packaging and 12-15 working days for digitally printed packaging. These are guides and may be subject to change depending on the time of year, however, we will always try and accommodate your needs and would ask you to advise if you need something sooner than our lead-times.
Q. What are ‘cutting formes’ and ‘stereo’ costs?
Cutting formes are used to cut your packaging to the correct shape. Stereos are used for flexo printed packaging and this enables the packaging to be printed bespoke to your requirement. Both the ‘cutting forme’ and the ‘stereo’ belong to the customer after purchase for use on future packaging projects.
Q. Can you explain price per 1000?
If you have received a quotation from us with a price for 1000 boxes displayed such as £550 / 1000 imagine it as a unit costs of 55p each. Likewise a quote for 500 boxes at £700 / 1000 equates to 70p each.
Q. What printing options are available?
Up to 3 colours Flexo and up to 8 colours Litho. We can also provide digital printing and High Quality Post Print Flexo printing where quantities suit. Find out more about our printing processes here.
Q. Can you work with us to design a pack from scratch and bespoke to my needs?
Yes, we pride ourselves on working closely with our customers from consulting to design and through to the finished product. We have an in-house design team who are able to design a packaging solution specific to your requirements.
Have a query we haven’t been able to answer?
Use our online contact form below to submit your query and we will come back to you as soon as we can or call us on 01502 513112.