Ben is our Technical and Design Manager here at Saxon Packaging and will be celebrating his 20th anniversary with us this July. Starting off in a factory environment Ben has moved around the business and has knowledge in a number of areas including estimating, sales, design, purchasing and production.
We’ve asked Ben what a day in his shoes looks like, although no two days are ever the same, the below will help give an insight as to just how varied Ben’s day is and how his knowledge and input is valued across the business.
8:30am Ben gets into work to prepare for the day, first thing’s first – kettle on!
8:45am Now armed with a hot cup of coffee Ben sorts his emails which have come in since the end of the previous day, allocating to the various departments and individuals for actioning.
9:05am Catch up with the Design Team to check all is on track for the day and if his support is needed on any projects.
9:30am Ben’s back at his desk raising specifications for new projects. Whilst he’s doing this a call comes in from a printer who we are working with on a current job. Ben has asked to proof the artwork before they print and spots a slight alignment issue which needs to be dealt with before proofing, this is corrected and a proof sent over. Ben checks this from a technical and manufacturing perspective and sends onwards to the customer to gain their approval.
“Sometimes external designers don’t fully appreciate how packs make up, so we need to give guidance in certain areas. In the past we’ve seen customers provide artwork that’s upside down! We like to glance over the artwork as we take great pride in what we produce and treat it the project as our own” says Ben.
11:00am (ish) Ben is back to his specification raising and is called into the factory to input his knowledge on an existing project to the machine operatives.
11:30am Once again back at his desk Ben is now liaising with our new CAD Software providers and our external IT support, as well as checking through invoicing queries.
12:45pm Ben takes a well-deserved lunch break, salad and fruit all the way!
1:45pm Back from a bite to eat Ben does his final preparation for a meeting he has with a supplier at 2pm.
2:00pm Supplier arrives to discuss with Ben their latest innovations and how their products could enable Saxon Packaging to offer a more cost effective way of running jobs whilst maintaining and improving quality.
3:30pm After a lengthy meeting Ben is faced with an array of call backs to clients, he buckles down quickly to get back to his customers, answering their various queries. These can range from a simple delivery update, to clients requiring project progress, design input and guidance on materials and print finishes.
4:15pm An urgent order is phoned through, Ben grabs hold and processes to ensure the material can be sourced on time.
4:30pm Quick catch up with our Sales Manager Mike to discuss possible future software improvements which would help in-house productivity and planning.
5:00pm The office is now closing and Ben is working on enquiries again and responding to any outstanding queries from the day.
5:45pm Ben packs up and heads to Kuk-Sol for his evening class fly-kicking out the door!
Ben is a great team player, and has the ability to absorb knowledge from others. His role is extremely varied but he wouldn’t have it any other way “I enjoy my role at Saxon Packaging, no two days are the same which helps to keep me on my toes.” says Ben.
Ben’s advice to anyone wanting a varied role in manufacturing “People are key! In all areas of the business everyone has a different and important role to play and everyone holds knowledge. The ability to gain this knowledge and work with people at all levels is vital to your success – look after and work well with your colleagues, we are after all one big glorious whole.”
If you would like to know more about Ben, and the rest of the Saxon Packaging office team visit our ‘Meet the Team’ page.